Refund policy
We offer a 7-day return & exchange. To be eligible for a return or exchange, the products must be:
- In the same condition as when you received it.
- It should be unworn or unused, with all tags attached.
- Please provide proof of purchase.
The cost of return shipment must be paid by the customer.
To begin a return, please contact us at support@zerozerowear.com. subject refund/exchange
Please keep the return tracking information for your records.
We do not accept returns.- On-sale items
- Gift cards
- Items sent back to us without first requesting a return
Once we receive your return, please allow 2-3 business days for processing the return. Once your return or exchange is approved, please expect you original payment method to be credited back within 5-7 business days depending on your bank/card provider.
Damages and losses
Please check your order once your receive it. If the order is wrong or receive the wrong item so that we can evaluate the issue and make it right.
ZeroZero Wear is not responsible for lost or stolen packages.
You can always contact us for any return questions at: support@zerozerowear.com.