Shipping
Shipping Methods:
We use USPS & UPS as our shipping service provider.
Order Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. Processing times may vary during peak seasons or promotional periods.
Shipping Costs:
The total shipping cost will be displayed during the checkout process. The shipping prices may vary depending on the weight of your order and the destination.
We offer free standard shipping on orders over $99
Shipping Destinations:
We currently only ship within the United States of America.
Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and delivery of your order.
Delivery Timeframes:
Estimated delivery times vary depending on the shipping method selected during checkout. Please refer to the provided tracking information for the most accurate delivery updates.
Standard: 3-5 business days.
Priority: 1-3 business days.
Express: 1-2 business days.
Lost or Delayed Shipments:
We try our best to guarantee on-time delivery. However, we are not responsible for lost, stolen, or delayed shipments. If you encounter any issues, please contact the shipping carrier directly using the provided tracking information.
Returns Due to Shipping Issues:
In the event that your order is returned to us due to an incorrect address or other shipping-related issues, we will contact you to arrange for reshipment. Additional shipping fees may apply.
Shipping fees are non-refundable. If you refuse any shipments from ZeroZero Wear™, you will be held responsible for the original shipping charges plus the cost of returning the package to us. This amount will be deducted from your refund.
Information about your package:
Once a tracking number is given, please contact USPS with any questions or concerns you may have about delivery.