Privacy policy
This Privacy Policy describes how Zerozero Wear (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website and or make a purchase, or otherwise communicate with us.
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
If you do not agree to this privacy policy, kindly refrain from using or accessing any of the products.
our website and apps, you may provide the following types of information to us:
We disclaim all liability or responsibility for the veracity of any information supplied to us by third parties, nor are we accountable for the policies or actions of any third party.
On our site, like many others, we make use of cookies. See https://www.shopify.com/legal/cookies. for more details regarding the cookies we use specifically to power our business. We use cookies to conduct analytics, power and enhance our website and services (remembering your activities and preferences), and to better understand how users engage with the services (it is in our legitimate interest to manage, enhance, and optimize the services). We might also allow other parties and service providers to utilize cookies on our website in order to customize the goods, services, and advertisements that appear on our website and other websites. Through your browser's settings, you can choose to have cookies removed or rejected, even though most browsers allow them by default.
Please remember that disabling or blocking cookies may have a negative effect on how you use the site and may result in erroneous or unavailable operation of some services, including features and general functionality. Furthermore, restricting cookies might not entirely stop us from sharing information with outside parties, such our advertising partners.
We do not control who will have access to the information that you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
We use Shopify's ad services, such as Shopify Audiences, to help personalize the advertising you see on third-party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.
For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
If you do not agree to this privacy policy, kindly refrain from using or accessing any of the products.
Changes to This Privacy Policy
This privacy policy may update from time to time. We will post the revised privacy policy on the site, update the "Last updated" date.How We Collect and Use Your Personal Information
We gather information about you when you use our website. Depending on how you engage with us, different information is gathered and used by us.our website and apps, you may provide the following types of information to us:
- Your name, address, phone number, and email are your basic contact information.
- Your name, billing and shipping addresses, phone number, email address, and payment confirmation are all included in the order information.
- Your username, password, and security questions are all part of your account information.
- Information about your purchases includes the things you view, add to your cart, and make wishlist items.
- Information you voluntarily provide to us via correspondence, such as by message sending over the Services, is considered customer support information.
Information collected through Cookies
Additionally, certain data about your interactions with our website are automatically collected by us.We might make use of cookies, pixels, and related technologies to accomplish this. Usage data may include details about your device, browser, network connection, IP address, and other information about your interactions with our website,Information We Obtain from Third Parties
We may obtain information from third parties; it is handled with the utmost care and in compliance with this privacy policy. The data acquired is used solely for enhancing the user experience, personalizing content, and improving our services. We do not disclose personally identifiable information to unauthorized entities. Users have the right to inquire about, rectify, or erase their data. Our commitment is to transparency, ensuring users are informed about data origin and purpose. By engaging with our services, users agree to our third-party information handling practices outlined in this policy."We disclaim all liability or responsibility for the veracity of any information supplied to us by third parties, nor are we accountable for the policies or actions of any third party.
How We Use Your Personal Information
- Providing products and services. We use your personal information to provide you with the services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications to you related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, and enable you to post reviews.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our site and other websites.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- I am communicating with you. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve our site and our services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the services (in our legitimate interests to administer, improve, and optimize the services). We may also permit third parties and service providers to use cookies on our site to better tailor the services, products, and advertising on our site and other websites.On our site, like many others, we make use of cookies. See https://www.shopify.com/legal/cookies. for more details regarding the cookies we use specifically to power our business. We use cookies to conduct analytics, power and enhance our website and services (remembering your activities and preferences), and to better understand how users engage with the services (it is in our legitimate interest to manage, enhance, and optimize the services). We might also allow other parties and service providers to utilize cookies on our website in order to customize the goods, services, and advertisements that appear on our website and other websites. Through your browser's settings, you can choose to have cookies removed or rejected, even though most browsers allow them by default.
Please remember that disabling or blocking cookies may have a negative effect on how you use the site and may result in erroneous or unavailable operation of some services, including features and general functionality. Furthermore, restricting cookies might not entirely stop us from sharing information with outside parties, such our advertising partners.
How We Disclose Personal Information?
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this privacy policy. Such circumstances may include:- Third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, it is in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
User-generated content
The services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the services, this content will be public and accessible by anyone.We do not control who will have access to the information that you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
Third-party Websites and Links
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the site.
- Right to Limit and/or Opt Out of the Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
We use Shopify's ad services, such as Shopify Audiences, to help personalize the advertising you see on third-party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff, third-party service providers, and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy policy, email us at: support@zerozerowear.com